Measuring satisfaction and effectiveness of DM programs
The Myers Group offers a family of customizable services specifically designed to supplement a health plan’s in-house disease management program. Through creative outreach programs, The Myers Group can connect the health plan with members directly, more frequently, and with less expense.

Health plans face the challenge of increasing member participation and compliance with disease management programs. Because The Myers Group knows how to reach the healthcare consumer, our solution delivers non-clinical, administrative support for a more effective outreach program.

Experience confirms that compliance increases when members receive frequent, sustained contact from their health plan. Outbound reminders, educational fulfillment mail-outs, data collection, program evaluation, and other touch-points can be orchestrated into a turn-key compliance engine that keeps members engaged in their case management programs and aware of vital actions they must take to be in control of their disease. The Myers Group’s disease management program keeps the consumer engaged and is a vehicle that further impacts measurable, behavioral change.

Benefits of The Myers Group Disease Management program include:

Clinical Staff Utilization
Support clinical efforts by transferring administrative follow-up to The Myers Group. As a result, nurse case managers can focus on key patients.

Improves HEDIS Scores
Expand reach and frequency of a health promotion campaign for required measures such as flu, mammograms, and asthma.

Increases Member Retention
Identifies non-compliant patients early, increases frequency of contact, and addresses barriers and concerns before patients opt-out or become inactive.

Reduces Claims
Avoids preventable hospitalization and emergency room visits through an ongoing message campaign. Helps drive medication compliance, regular doctor visits, and clinical habits that are essential to a patient’s control of his/her chronic disease.